Delivery, Return & Exchange
Enjoy free delivery within Hong Kong Island, Kowloon and New Territories for orders above HKD600. For orders below HKD600, a delivery cost of HKD50 is applied.
The usual delivery time is 1-2 working days after dispatch.
At the moment, we only ship to Singapore. Enjoy free delivery for orders above SGD200. For orders below SGD200, a delivery cost of SGD27 is applied.
The usual delivery time is 5-7 working days after dispatch.
Order Processing Time
Most orders require 1 full working day for processing and dispatch, after order received and payment cleared. If there is any issue causing delay, we will notify you urgently.
We put every effort into getting your order delivered. We will contact you via phone or email if the first attempt fails. If unfortunately the order cannot be delivered, it will be returned to us. Additional charges may apply if redelivery is requested.
Returns & Exchange:
All purchases can be returned or exchanged within the first 7 days. If you are not satisfied with the product, simply contact us with your order number, to request an exchange or return within 7 days of receipt. Once we have acknowledged your request, please send the product us back by post at your expense.
All items for returns and exchange must be in original condition (unworned, unwashed with tags and/or box still intact).
The unit price less any discount is refundable. Shipping fees and other charges are non-refundable. The refund will be made within 7 working days in the form of credit that can be used at our store, www.thepursuitofchappyness.com, within 60-days of issuance.
Similar products of the same or lower price is available for exchange. Additional payment is required if a more expensive product is preferred.
If the returned product does not meet the requirement for exchange or return after checking, you will be responsible for the return postage for delivery.
In the unlikely event that you receive a faulty product, please inform us within 1 day of receipt with details of the defects by photographs.